Seminar: Conflict management – from basics to advanced solution strategies - Seminar / Kurs von riebeaux Training & Coaching GmbH

Discover the most effective strategies and techniques for identifying, analysing and constructively resolving conflict in our comprehensive seminar. This seminar combines basic and advanced approaches to conflict resolution to help you use conflict as an opportunity for growth and development. Learn how to transform tension into productive energy and turn any conflict situation into a win-win situation through professional communication and behavioural techniques. Whether in teams, groups or organisations, you will be empowered to act effectively and confidently.

Basics of conflict management:

• Introduction to types of conflict and the dynamics of escalation.
• Recognising conflicts in operational practice and developing early warning systems.
• Understanding your own attitude and reactions to conflicts.

In-depth conflict analysis:

• Analysing the causes and symptoms of conflicts.
• Needs and interests at the centre of conflict analysis.
• Conflicts of roles and objectives in teams and organisations.

Communication and behavioural techniques:

• The role of communication and perception in conflict situations.
• Conversation and communication techniques in conflicts.
• The art of active listening and building trust.

Strategies for conflict resolution:

• Addressing and resolving conflicts professionally.
• Use of de-escalation techniques and dealing with resistance.
• Developing conflict resolution strategies and techniques.

Application and practice:

• Conflicts as opportunities for growth and development.
• Exercises and simulations to apply the techniques learnt.
• Variety of strategies and targeted conflict management interventions.

Methods

Experience transformation at riebeaux! Our workshops are more than just training; they are your ticket to inspiring journeys of discovery. With a clear, modular structure, we take you from aha moment to aha moment, with each step designed to be captivating. We masterfully combine theory and practice, selecting the best method for each challenge and placing great emphasis on individual development.

The real highlight? Our intensive coaching sessions with experts, where you gain deep insights and develop completely. With us, you are the star! Because we know: Workshops shine when participants shine and grow.

Organisational details

• Invitation: Two weeks before the start you will receive all the important information on how to get there, times and contacts.
• Participants: We focus on intensity, with a minimum of 3 and a maximum of 8 participants per seminar.
• Times: These can be found in your booking confirmation.
• Included in the price:
  • Instruction by experienced trainers.
  • Seminar materials for in-depth learning.
  • Drinks, snacks and lunch.
  • Your certificate of participation.

Acquire the skills to recognise conflict early, analyse it effectively and resolve it constructively to improve productivity and the working environment.

This seminar is aimed at specialists and managers, project managers, consultants and all employees who want to learn how to use conflict as an opportunity to improve communication and collaboration.

It is ideal for anyone who wants to enhance their conflict resolution skills and improve both their personal and team performance.